Your health and the health of your child are our top priority. If you or your child are unwell and unable to attend a scheduled session:
- Notification: Please inform us as soon as possible, ideally at least 24 hours before your session, if you need to cancel or reschedule due to illness.
- Rescheduling: Sessions missed due to sickness can be rescheduled at a mutually convenient time without penalty.
- Last-Minute Illness: If illness occurs less than 24 hours before your session, we will do our best to accommodate a make-up session, understanding that emergencies happen.
- Communication: Please provide a brief note or message letting us know the reason for rescheduling to help us plan effectively.
We appreciate your cooperation and understanding in keeping everyone safe and healthy.